Apr 11, 2022
In General Discussion
Are there other frontiers, besides Unified Communications, on Email List which you are thinking of expanding? We are already present in the CCaaS (Contact Center as a Service) world and we have announced our intention to enter the iPaaS (integration Platform as a Service) Email List world in the future to make our communication services available in the form of API to anyone who wants to integrate them. with different applications from the world of telephony. In addition, we are further strengthening ourselves Email List towards connecting with corporate CRMs , with 60 of which, the most popular, already have integration via plug-ins. Basically, we want to optimize people's user experience by automating Email List the main business processes. Is the Italian market ready to face these changes? Italy is at the forefront of the cloud, even if on the professional telephony side it suffers some delays. If the European average Email List of adoption is around 15%, in Italy we are about half. After all, two years ago we were real evangelists Email List this issue, today a little less. But in recent times, awareness has matured, along with the demand for cloud solutions. And this concerns both professional telephony and Unified Communication Email List platforms. Aimed at all those who want to invest in digital companies with high growth potential, the new training course of the School of Management of the Poltecnico di Milano aims to give a systemic and integrated vision of what Digital Transformation is, and to provide a classification.